Yeeeaaahhh, i found out what that service actually does, the host provider a and b. I tried to login to the launchpad on one of my clients and it wouldnt authenticate. I then tried to run the vail dashboard to check on my backup status and that wouldnt run either.
I went over to the server and started the two services i stopped a few weeks ago and when i came back to the client, the dashboard was up.
So pretty much it controls the access to the launchpad and dashboard BUT it DIDNT stop the nightly backups from occurring. Hrm.